Managed Services

Managed services is a subscription model service
that provides a worry free IT environment for your organisation

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Managed Services

Managed Services is a subscription model service that provides a worry free I.T. environment for your organisation!

As a Managed Service client you will have a dedicated Account Executive and Service delivery Manager as well as direct access to a team of passionate experts ready to assist. The NGage team is here to provide ongoing strategic advice to ensure you meet your business objectives and outcomes.

NGage's managed service offering is supported by the best disruptive technology vendors in the world. Managed Services Disruptive Vendors

Core Managed Services

NGage will simplify the management of your I.T. providing a flexible solution and allow you to focus on what you do best.

MANAGED SERVICE DESK
NGage Managed Service desk provides a tailored extension of your business. We provide support services to your staff through a range of system interfaces including Phone, Web Portal and email.

MANAGED CORE INFRASTRUCTURE
NGage ensure your critical systems are available through proactive management and monitoring of core infrastructure. We provide I.T. service support for a large range of technologies through our certified staff providing service continuity to your business.

END USER SUPPORT
NGage work with you to tailor the required support for your staff, from first level I.T. Support remotely and on-site business through to system administration tasks such as managing accounts, application access and end user advice.

MANAGED NETWORK
Allow NGage to manage your network infrastructure and take away the complexity with our Managed network service. We provide Managed Services for a wide range of vendors and products including Switching, Wireless, Firewall and load balancing requirements.

MANAGED END USER DEVICES
NGage provides service support for a large range of devices for end users including laptops, desktops and tablets. With the continual rise of mobility and an “always connected” requirement our Managed End user device service allows you to focus on preferred workstyles rather than on the technology, to support your end users.


Managed Security Services

As your trusted security partner NGage deliver a range of security services and help you simplify the complexities of I.T. Security.

END POINT SECURITY SERVICES
NGage partner with companies such as Sophos to bring comprehensive protection from ransomware and malicious traffic. NGage provide Implementation and complete Managed end point security services including application, device and data control.

STRATEGIC SECURITY CONSULTING
Our Certified Information Systems Security Professional (CISSP) partner help you measure and mitigate risk through risk assessments and compliance strategies to ensure your business meets the required objectives and outcomes in a secure and effective way.

MANAGED FIREWALL SERVICES
Advanced attacks are more prevalent and coordinated than ever before. Now your defenses are too with NGage Managed Firewall Services. NGage partner with companies such as Sophos to provide a full managed service to protect your business against advance threats. NGage can also tailor a “Firewall as a Service” for your business.

WEB AND NETWORK PERIMETER PENETRATION SERVICES
NGage Penetration testing evaluates the security of your computer network and Web Applications through simulated attacks from a malicious source. The aim is to identify any I.T. security flaws, determine the feasibility of an attack, and the impact of a successful attack on your business. NGage also deliver Penetration security services as an ongoing Managed Security Service to ensure potential security threats are continually recognised and mitigated.


Outcome As-A-Service

Our managed cloud and Infrastructure solutions enable you to scale your requirements in a flexible consumption based offering.

CLOUD SERVICES MARKET PLACE
As cloud computing evolves, integrating cloud services will become too complex for most organisations to manage internally.
The Cloud Service Market place removes this complexity by providing an integrated control system for the management of the consumption, performance and delivery of cloud services.
The Cloud Service Market place provides a single point of accountability and transparency, simplifying the cloud experience, while delivering an unprecedented degree of cloud service efficiency and control.
The NGage team offers a comprehensive portfolio of cloud products and services such as Amazon Web Services (AWS), Microsoft Azure and IBM Soft layer providing a one stop shop to procure and manage cloud services.

DEVICE AS A SERVICE
A subscription model that allows a company to expand and increase the amount of devices without the upfront cost.
A device lifecycle consists of several different stages. The NGage Device as a Service product will efficiently provide solutions for one or all the different stages of the lifecycle. This will provide more time being awarded back to the customer.

I.T. AS A SERVICE
This highly customised product delivers end to end I.T. capabilities to a company. This fully managed outsourced I.T. solution includes services such as monitoring, proactive maintenance and access to a highly skilled technical team.

DISASTER RECOVERY AS A SERVICE
The DR solution that NGage provides has been trialled and tested to provision a company’s environment to meet expected service levels. The technology utilised to compress and dedupe data enables a customer to increase backup intervals to allow for the least amount of disruption.

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Managed Services costing you time, money and patience?

Want to save time, money and earn rewards along the way? Contact us to find a solution that works for your business!

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    You may also find some useful links below, remeber you can always call 1800 264 243 if you have a question or need a quote.


    > Case Studies and Testimonials
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    Find out how we help companies like yours!

    • Sensis
      View pdf

      From quoting the equipment, to imaging of machines and delivery, all touch points with NGage were monitored by their staff, with timely status updates.

      RUPESH KAPADIA
      GM - Technology Services at Sensis

    • Macedon Ranges Shire Council
      View pdf

      The extra level of documentation that NGage provided, that was above and beyond the norm is greatly appreciated and a true reflection of your company values, providing World Class Service

      MAUREEN TREZISE
      Macedon Ranges Shire Council

    • Maurice Blackburn
      View pdf

      Supporting this growth from an IT perspective is imperative in ensuring ongoing performance. The company requires technology that will keep up with its rapid expansion and increasing storage demands

      BRETT JOHNSTONE
      Maurice Blackburn Lawyers

    • Symb
      View pdf

      NGage had a thorough understanding of our technical requirements and were extremely diligent when it came to presenting and implementing the solution, I would be happy to recommend NGage to other businesses

      STEPHEN MCPHERSON
      Ebos Group (ex Symbion)

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